COVID-19 Update

Ensuring the safety of our campus community is always our top priority. At the recommendation of State of Ohio Governor Mike DeWine to Ohio’s colleges and universities, we at Terra State are taking decisive, proactive steps to minimize our risk to the growing threat of COVID-19. We will be updating this page periodically and sending updates as the situation evolves.

Campus closure announcement - March 22

3/30/20

What Do Students Need To Know?

1. Spring break is extended one week. On Monday, March 23, 2020, on-campus courses will resume online (a.k.a. distance learning) only. Do not report to campus. Faculty members will contact each class via official Terra State email to inform students of the online learning delivery option. Students are directed to monitor their Terra State email accounts for further information.

2. Our campus is closed until further notice. This includes all classrooms, on-campus labs, student services, computer labs, offices and The Ronald L. Neeley Conference and Hospitality Center.

3. All on-campus labs are suspended for the remainder of the semester. Labs offered online will not change and students in those labs will finish by the end of the semester. This change is only for those students who have on-campus labs. Students will be contacted by their instructors for more details. Effected students will receive a temporary incomplete on their grade report and will receive an additional four weeks to complete the lab(s).

4. According to Governor Mike DeWine, as of March 12, K-12 students will be on extended leave through April 3. Please see the COVID-19 update for CCP students for details on the delivery of Terra State courses for the next few weeks. Students enrolled in courses meeting at other locations, such as employers’ facilities, will resume as regularly scheduled the week of March 16. These courses will continue to meet in existing format (including in person) so long as the host site conducts regular business. Should a host site need to change business operations, each situation and group of students will be addressed individually.

5. The College recommends those traveling review information from the Centers for Disease Control and Prevention (CDC) website.

6. Everyone is encouraged to follow CDC guidelines and protocols to help prevent the spread of respiratory diseases, including the following:

Avoid close contact with people who are sick
Avoid touching your eyes, nose, and mouth
Cover your cough or sneeze with a tissue, then throw the tissue in the trash
Clean and disinfect frequently touched objects and surfaces
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, after blowing your nose and/or after coughing or sneezing
If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol
Always wash your hands with soap and water if they are visibly dirty

Future official notices and updates will be conveyed via Terra State email. Every employee and student is asked to please check email regularly. Notifications of official updates will be shared via social media and other means.

Additional Details

Residential Students

College Credit Plus Students

COVID-19 Updates for Community Education

Lifelong Learning & Life Scholars

Event Changes

FAQs

Is Terra State open?

No, the campus is closed. This includes all classrooms, on-campus labs, student services, computer labs, offices and The Ronald L. Neeley Conference and Hospitality Center.

Student support services, including academic advising, tutoring, library resources and assistance with admissions and financial aid will be available online or via phone.

Is Commencement still planned for May 8th?

Is advising available?

What about the financial aid office?

Although our financial aid office is currently closed, we are still here for you! We will remain accessible to you, regardless of your location (or ours!) and will continue to process financial aid and provide financial aid counseling and advising services via phone, fax and email. Financial aid award notifications will continue to be available on Banner Self-Service. We will also continue to notify you via email if you have missing verification documents or other items that need to be satisfied in order to be awarded financial aid.

Please submit all documents with your student name and your student number. To submit verification documents, you may continue to mail them, fax them to 419.334.9035 or e-mail them to financialaid@terra.edu. Please do not email items that have social security numbers or other personal information, unless you password protect the email. You may want to fax that information to us (or mail them), instead of emailing those documents.

Financial aid disbursement dates and refund dates have not changed for the spring semester. Our financial aid processes will continue as usual.

Also, if you have received a financial aid award notification for the 2020/2021 award year, that information also remains the same.

Please see below for more info:
Terra Financial Aid Office number: 419.559.2344
Terra Financial aid email: financialaid@terra.edu
Terra Financial Aid Fax number: 419.334.9035

Is the Student Activities Center (SAC) open?

What hours is the library open?

Is the Pearson Testing Center open?

When is the Tree Tops Café open?

The Tree Tops Café is closed until further notice. If you are a student in need of food, here are other options:

TRIPS transportation is available for students to use to travel to locations off campus, including grocery stores.
Instacart and DoorDash, food delivery services, are available online.
You may be eligible to get food from the food pantry. If you are interested, please contact Ann Sergent at asergent01@terra.edu or 419.559.2308.

When is the campus bookstore (The Titan Shop) open?

Are you still running Feature Friday tours?

How do I set up my Terra account or reset my password?

If you need to set up your account, go to my.terra.edu and click on Account Management. Please follow instructions on that page.

If this does not work, please contact the Help Desk at 419.559.2309.

Is Motorcycle Ohio still running classes?

Can I still use the classroom labs?

Can I still come in to see a tutor?

What about mental health counseling?

Will the semester end on the regular day scheduled?

Yes, however all on-campus labs are suspended for the remainder of the semester. Classes will be ran online only beginning Monday, March 23. Labs offered online will not change and students in those labs will finish by the end of the semester. This change is only for those students who have on-campus labs. Students will be contacted by their instructors for more details. Effected students will receive a temporary incomplete on their grade report and will receive an additional four weeks to complete the lab(s).

I don't like online courses. Where do I get help?

What if I didn't purchase a book for my class?

I am having issues with my assignment, who do I contact?

How do I pay my bill Payment Plan or Work Force Demand scholarship fee?

Please go to my.terra.edu and click the Links tab. Click on Banner Self-Service and student tab. Go into your student account to see payment options. Please make sure you are on the right term.

Please call the Cashiers Office at 419.559.2329 if you have any questions.

Will I get paid during this time?

Do you have any information for small businesses seeking relief?