Ensuring the safety of our campus community is always our top priority. At the recommendation
of State of Ohio Governor Mike DeWine to Ohio’s colleges and universities, we at Terra
State are taking decisive, proactive steps to minimize our risk to the growing threat
of COVID-19. We will be updating this page periodically and sending updates as the
situation evolves.
5/20/20
What Do Students Need To Know?
1.Details of our 2020 Commencement have been released. Click the link below to view
a letter from our President, Dr. Schumacher.
2.To help ensure you have the necessary resources to complete your Spring 2020 coursework,
the recently passed CARES Act (Coronavirus Aid, Relief, and Economic Security Act) provides
emergency financial aid grant for expenses related to the disruption of campus operations
due to coronavirus. Emergency financial aid grant funding can be requested to cover
food, housing, transportation, course materials, technology, health care and child care.
To qualify to request emergency financial aid grant funding, you must have been enrolled
at Terra State Community College (credit or non-credit) for spring semester 2020 and
eligible for participation in Section 484 of the Title IV of the Higher Education
Act of 1965 (possess U.S. citizenship or be an eligible noncitizen; have a valid Social
Security number; be registered with Selective Service [if the student is male]; and
possess a high school diploma / GED / completion of high school in an approved homeschool
setting). Funds will be distributed according to a variety of factors including determined
need and consideration of special circumstances.
You may submit multiple requests during the duration of the emergency, but funding
is limited. You are encouraged to include as many of the allowable expenses which
apply in your initial request, and include documentation as available.
Submit your completed form to Todd Long, Associate Dean of Students, at tlong08@terra.edu.
3.The campus bookstore will now be open Monday through Thursday 10 a.m. - 4 p.m. In
addition, there will be a few modifications put in place:
All students will be required to use the store's exterior entrance on the south side
of Building B
Students are not allowed in the main atrium of Building B
Students will not be required to sign in/sign out when using the outside entrance
We will require the use of mask while in the store
Patrons must keep their social distancing by maintaining 6' spacing
As an alternative to visiting in person, FREE GROUND SHIPPING has been extended to ensure the campus community has textbooks and other essential
items.VisitThe Titan Shop website to place an order.
4.The rest of campus remains closed at this time. This includes all classrooms, on-campus labs, student services, computer labs, offices
and The Ronald L. Neeley Conference and Hospitality Center.
5.All on-campus labs are suspended for the remainder of the spring semester. Labs offered
online will not change and students in those labs will finish by the end of the semester.
This change is only for those students who have on-campus labs. Students will be contacted
by their instructors for more details. Effected students will receive a temporary
incomplete on their grade report and will receive an additional four weeks to complete
the lab(s).
6.Modifications are being made to the Summer 2020 schedule to convert all classes to
remote learning to ensure everyone’s health and safety as we monitor state and national
directives during the current pandemic.
7.According to Governor Mike DeWine, K-12 students will continue to take their classes
online for the remainder of the fall semester. Please see the COVID-19 update for CCP students for details on the delivery of Terra State courses. Students enrolled in courses
meeting at other locations, such as employers’ facilities, will continue to meet in
existing format (including in person) so long as the host site conducts regular business.
Should a host site need to change business operations, each situation and group of
students will be addressed individually.
9.Everyone is encouraged to follow CDC guidelines and protocols to help prevent the
spread of respiratory diseases, including the following:
Avoid close contact with people who are sick
Avoid touching your eyes, nose, and mouth
Cover your cough or sneeze with a tissue, then throw the tissue in the trash
Clean and disinfect frequently touched objects and surfaces
Wash your hands often with soap and water for at least 20 seconds, especially after
going to the bathroom, before eating, after blowing your nose and/or after coughing
or sneezing
If soap and water are not readily available, use an alcohol-based hand sanitizer with
at least 60% alcohol
Always wash your hands with soap and water if they are visibly dirty
Future official notices and updates will be conveyed via Terra State email. Every employee and student is asked to please check email regularly. Notifications of official updates will be shared via social media and other means.
No, the campus is closed. This includes all classrooms, on-campus labs, student services,
computer labs, offices and The Ronald L. Neeley Conference and Hospitality Center.
Student support services, including academic advising, tutoring, library resources
and assistance with admissions and financial aid will be available online or via phone.
What will happen with Commencement?
Commencement information has been released. Please click below to see a letter from
our President, Dr. Schumacher.
We are currently offering advising via phone. Please email advising@terra.edu or call 419.559.2349 to set up an appointment!
What about the financial aid office?
Although our financial aid office is currently closed, we are still here for you!
We will remain accessible to you, regardless of your location (or ours!) and will
continue to process financial aid and provide financial aid counseling and advising
services via phone, fax and email. Financial aid award notifications will continue
to be available on Banner Self-Service. We will also continue to notify you via email
if you have missing verification documents or other items that need to be satisfied
in order to be awarded financial aid.
Please submit all documents with your student name and your student number. To submit
verification documents, you may continue to mail them, fax them to 419.334.9035 or
e-mail them to financialaid@terra.edu. Please do not email items that have social security numbers or other personal information,
unless you password protect the email. You may want to fax that information to us
(or mail them), instead of emailing those documents.
Financial aid disbursement dates and refund dates have not changed for the spring
semester. Our financial aid processes will continue as usual.
Also, if you have received a financial aid award notification for the 2020/2021 award
year, that information also remains the same.
Please see below for more info: Terra Financial Aid Office: 419.559.2344 Terra Financial Aid Email: financialaid@terra.edu Terra Financial Aid Fax: 419.334.9035
When is the last date I can academically withdraw from a spring 2020 course?
To help you complete the semester and maintain progress toward your certificate or
degree, Terra State Community College has delayed the last date to academically withdraw
from a spring 2020 course – without the penalty of a failing grade – until May 1,
2020. You can receive a “W” notation on your transcript through this date. This measure
extends that date by which you must decide to academically withdraw, providing you
more time to assess your current situation as it relates to your online courses. And,
especially if you are reviewing your options concerning accepting an “incomplete”
and completing an on-campus lab in the summer, you will have more time to consider
that choice. This change does not affect program requirements, prerequisite courses,
or the refund policy based on withdraw dates (published here).
The decision to academically withdraw from a course depends on many factors, including
your individual progression toward program completion and the potential impact on
your financial aid status. It is recommended you consult with your academic advisor
prior to making this important decision. You can also discuss choices with a financial
aid representative. Keep in mind that you have already completed 60% of any full-term
(16 week) courses. Please consider your choice carefully, and contact any of the offices
listed below to review your options and reach out for resources to complete your spring
2020 courses.
Are there any changes to the summer 2020 class schedule?
Modifications are being made to the Summer 2020 schedule to convert all classes to
remote learning to ensure everyone’s health and safety as we monitor state and national
directives during the current pandemic.
If a summer class that you are currently registered for is a seated course, you will
receive communication from a Dean/Program Director/Program Coordinator with details
concerning specific changes. If you are already registered for an online Summer 2020
class, you will not experience any change. If you have not yet selected your Summer
2020 classes, please know that the options available through Banner Self-Service will
be online options.
As always, you are encouraged to consult with your academic advisor prior to making
decisions about your class schedule to review course progression and program completion.
Advisors are listed below by division/department so you can contact the best person
to help you negotiate these decisions.
Abby Meyer (Liberal Arts & Business): call 419.559.2347 or email ameyer02@terra.edu
Christine Stark (Allied Health, Nursing, & Criminal Justice): call 419.559.2104 or
email cstark01@terra.edu
Main Advising Office Contact: Call 419.559.2345 or email advising@terra.edu
Is the Student Activities Center (SAC) open?
No, the Student Activities Center is closed at this time.
What hours is the library open?
The library is no longer open.
Feel free to contact the library atlibrary@terra.edu with any questions.
Is the Pearson Testing Center open?
We are currently running online versions of Accuplacer through Microsoft Teams.
To take a placement virtually, all students need to have a laptop or desktop with
a webcam (Chrome Books will not work) and also their Terra username and password set-up. To have a username and password set-up by email, contact Leilani Kiser at lkiser@terra.edu. Instructions for how to download Teams will be sent at this time.
When is the Tree Tops Café open?
The Tree Tops Café is closed until further notice. If you are a student in need of
food, here are other options:
TRIPS transportation is available for students to use to travel to locations off campus, including grocery
stores.
You may be eligible to get food from the food pantry. If you are interested, please
contact Ann Sergent at asergent01@terra.edu or 419.559.2308.
When is thecampus bookstore (The Titan Shop) open?
The campus bookstore will now be open Monday through Thursday 10 a.m. - 4 p.m. In
addition, there will be a few modifications put in place:
All students will be required to use the store's exterior entrance on the south side
of Building B
Students are not allowed in the main atrium of Building B
Students will not be required to sign in/sign out when using the outside entrance
We will require the use of mask while in the store
Patrons must keep their social distancing by maintaining 6' spacing
Are you still running Feature Friday tours?
At this time, Feature Friday events are cancelled until further notice.
How do I set up my Terra account or reset my password?
If you need to set up your account, go to my.terra.edu and click on Account Management. Please follow instructions on that page.
If this does not work, please contact the Help Desk at 419.559.2309.
Is Motorcycle Ohio still running classes?
All Motorcycle Ohio classes are cancelled until May 15th. Contact Coordinator Larry
Gnepper at lgnepper01@terra.edu or 419.559.2110 with any questions.
Can I still use the classroom labs?
No labs are open on campus until further notice. Students are encouraged to check
Canvas and their Terra State email for updates.
Can I still come in to see a tutor?
The Academic Service Center is closed until further notice. Please contact Lelani Kiser in the Academic Service Center at lkiser@terra.edu with any questions.
What about mental health counseling?
Mental health counseling is always available for students. Click here for more information.
Will the semester end on the regular day scheduled?
Yes, however all on-campus labs are suspended for the remainder of the semester. Classes
will be ran online only beginning Monday, March 23. Labs offered online will not change
and students in those labs will finish by the end of the semester. This change is
only for those students who have on-campus labs. Students will be contacted by their
instructors for more details. Effected students will receive a temporary incomplete
on their grade report and will receive an additional four weeks to complete the lab(s).
I don't like online courses. Where do I get help?
Students may contact their instructor for assistance or Lelani Kiser in the Academic
Service Center at lkiser@terra.edu.
What if I didn't purchase a book for my class?
Many of your books may have an electronic copy that can be purchased through the The Titan Shop website.
I am having issues with my assignment, who do I contact?
Please email your instructor directly through your Canvas Inbox.
How do I pay my bill Payment Plan or Work Force Demand scholarship fee?
Please go to my.terra.edu and click the Links tab. Click on Banner Self-Service and student tab. Go into your student account to see payment options. Please make
sure you are on the right term.
Please call the Cashiers Office at 419.559.2329 if you have any questions.
Will I get paid during this time?
Student and part-time as-needed employees will only be paid for the hours actually
worked. Full and part-time regular employees will be paid their regular scheduled
hours.
Do you have any information for small businesses seeking relief?
Lapse in Appropriations Notice: SBA is unable to accept new applications at this time for the Paycheck Protection
Program (PPP) or the Economic Injury Disaster Loan (EIDL)-COVID-19 related assistance
program (including EIDL Advances) based on available appropriations funding.
PPP loan applications are processed by the bank. PPP Applicants should contact their
banker to see if the loan was processed before the funding ran out.
EIDL Applicants who have already submitted their applications will continue to be
processed on a first-come, first-served basis.
Please visit The Ohio Small Business Development Center page for continuous updates
at Terra.edu/SBDC.
